IMPORTANT NOTICE
Please read the terms of this Privacy Policy carefully to understand our views and practices regarding your personal information and how we will treat it.
By visiting the Website or the Do Good Daily App and/or submitting personal information to us, you are expressly accepting and consenting to the practices described in this Privacy Policy and you give your express consent to CE and R, its directors, officers, employees, servants, agents and/or contractors and/or other third parties to process (which will include collecting, using and disclosing) your personal information for the purposes stated in this Privacy Policy.
If you do not agree to this Privacy Policy, please do not use the Website or the Do Good Daily App.
DEFINITIONS
Unless otherwise determined by the context, the words and expressions used in this Privacy Policy shall bear the meaning assigned thereto as follows:
“consent” means any voluntary, specific and informed expression of will in terms of which permission is given for the processing of personal information;
“processing/process” means any operation or activity or any set of operations, whether or not by automatic means, concerning personal information, including:
the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use;
dissemination by means of transmission, distribution or making available in any other form; or
merging, linking, as well as restriction, degradation, erasure or destruction of information.
PERSONAL INFORMATION WE COLLECT
Clients
We collect information that you voluntarily share with us through the Do Good Daily Platform. If you are using the Do Good Daily Platform to request Services, you may give us:
contact information, such as your name, physical address, telephone numbers, and email address;
information about your offices, such as the number of employees, the types of business you are categorised and area code or postal code where your office is located;
billing information, such as credit card numbers, expiration date & security code and/or information regarding your PayPal, Google Wallet or other digital payment accounts.
Supplier
If you participate on the Do Good Daily Platform as a Supplier, you may give us:
contact information, such as your name, email address, mailing address, and phone number;
log-in information, including your Do Good Daily Platform username and password;
application information, if requesting consideration to participate as a Supplier through the Do Good Daily Platform, such as your experience, skills, eligibility to work, and availability; and
Identification number, certifications and information relating to the legal entity through which you operate your business if you are a Supplier who wishes to participate on the Do Good Daily Platform in the Republic of South Africa and you are selected for a background check.
Although Users can submit credit card or other payment card information to pay for a Service through the Do Good Daily Platform, CE and R do not receive this financial information itself. Payment card information is transmitted directly to a third-party payment card processor, Stripe, through an Internet connection secured by industry-standard Secure Socket Layer (SSL) encryption technology. Stripe then communicates to CE and R whether your payment has cleared but does not provide the payment card information to CE and R. Stripe’s privacy policy is available at the following link
[Note – points 3.4 to 3.13 below for consideration by client]
We collect information through technology to enhance our ability to serve you. When you access and use the Do Good Daily Platform, CE and R and, in some cases, our third-party service providers collect information about how you interact with the Do Good Daily Platform. We describe below a few of the methods we use to collect information through technology.
When you visit the Do Good Daily Platform, we collect your Internet Protocol (IP) address. An IP address is often associated with the portal you used to enter the Internet, like your Internet service provider (ISP), company, association, or university. While an IP address may reveal your ISP or geographic area, we cannot determine your identity solely based upon your IP address. However, we may link the last IP address you used to access the Do Good Daily Platform to Personal Information you provide us.
We may also collect a unique identifier for your computer, mobile device, or other device used to access the Do Good Daily Platform (“Device Identifier“). A Device Identifier is a number that is automatically assigned to the device you used to access the Do Good Daily Platform. We may link the Device Identifier to other information about your visit, such as what pages you viewed, and to Personal Information, you provide us, such as your name.
We may include small graphic images or other web programming code, called web beacons (also known as “pixel tags”, “web bugs” or “clear GIFs”), in our web and mobile pages and messages. The web beacons are minute graphics with a unique identifier. They are used to track the online movements of Website users. In contrast to cookies, which are stored in a User’s computer hard drive, web beacons are embedded invisibly on Internet pages and are about the size of the period at the end of this sentence. Web beacons help us better manage content on the Do Good Daily Platform by informing us what content is effective, monitoring how users navigate the Do Good Daily Platform, counting users of the Do Good Daily Platform, and counting how many e-mails sent by us were actually opened.
We do not support the Do Not Track (DNT) browser setting. DNT is a preference you can set in your browser’s settings to let the websites you visit know that you do not want the websites collecting your Personal Information.
We do track your online activities over time and across third-party websites or online services. For example, we use web beacons to help us determine what links or advertisers brought you to our Site. We also use third-party service providers to display advertisements to you on other websites based on your activities while on the Do Good Daily Platform.
When you use the Do Good Daily App, the Do Good Daily App may automatically collect and store some or all of the following information from your mobile device (“Mobile Device Information“), including, but not limited to:
the type of Internet browsers you use with the Do Good Daily App.
your preferred area site.
your mobile operating system.
your phone number or other identifiers assigned to your mobile device, including the IP address of your mobile device, the manufacturer and model of your mobile device
We may also collect information about how you use the Do Good Daily App, such as the amount of time you spend using the Do Good Daily App, how many times you use a specific feature of the Do Good Daily App over a given time period, how often you use the Do Good Daily App, and actions you take in the Do Good Daily App. In addition, we may gather information about the website from which you downloaded the Do Good Daily App to help us determine what Do Good Daily App download site is most effective (collectively “App Usage Information“).
We may link your Mobile Device Information and App Usage Information to Personal Information you have provided us, in which case we will treat the combined information as Personal Information.
We only collect location information about Suppliers who have been accepted to participate on the Do Good Daily Platform and not about service requesters or about applicants applying to participate in the Do Good Daily Platform
PROCESSING OF PERSONAL INFORMATION
Processing of Personal Information of both the Clients and Suppliers will happen by electronic means when downloading and registering on the Do Good Daily App or website.
[Drafting note: please include policies/protocols/guidelines/industry codes used by CE and R to process such information]
CE and R collect only Personal Information that is necessary for the purposes described in this Privacy Policy. CE and R will process Personal Information only in ways that are for, or compatible with, the business purposes for which the data was collected or that are subsequently authorized by the Individual. CE and R take reasonable steps to ensure that the information it collects is accurate, complete, current, and reliable for its intended use.
CE and R will retain Personal Information only for as long as is necessary to accomplish CE and R’s legitimate business purposes or for as long as may be permitted or required by applicable law.
We use the information we collect to serve our customers, consider applicants, market and promote our services, and improve your experience at the Do Good Daily Platform. Some examples include:
Scheduling, rescheduling, and cancelling services;
Rating Suppliers;
Addressing service complaints;
Communicating with you by email, telephone, or text message, in accordance with your wishes;
Managing payments for Services;
Considering whether to engage Suppliers on the Do Good Daily Platform;
Improving customer service;
Sending you marketing and promotional emails, unless you have told us you do not want to receive such emails;
Troubleshooting technical problems on the Do Good Daily Platform;
Responding to questions and feedback;
Conducting research and analysis;
Running online or mobile sweepstakes, contents, or other promotions;
Marketing and advertising products and services;
Continuously evaluating and improving the online and mobile user experience;
Preventing, discovering and investigating violations of this Privacy Policy or any applicable terms of service or terms of use for the Do Good Daily Platform, and investigating fraud, chargebacks or other matters; and
Contacting you with regard to your use of the Do Good Daily Platform and, in our discretion, changes to the Do Good Daily Platform and/or the Do Good Daily Platform policies.
TRANSFER OF PERSONAL INFORMATION TO THIRD PARTY AND CROSS BOARDER
We may be required to disclose Personal Information in response to a court order, subpoena, civil discovery request, other legal processes, or as otherwise required by law as per statutory authorities and/or the lawful order of any Court or Tribunal. We may disclose account and other Personal Information when we believe disclosure is necessary to comply with the law or to protect the rights, property, or safety of CE and R, our users, or others. This includes exchanging Personal Information with other companies and organizations for fraud prevention and credit risk reduction.
CE and R will comply with the Protection of Personal Information Act 4 of 2013 before transferring Personal Information to a third party who is not an agent of CE and R. Before transferring Personal Information to a third-party agent, such as an authorised service provider, CE and R will obtain assurances from the agent that it will process Personal Information in a manner consistent with this Privacy Policy. Where CE and R learn that an agent is using or disclosing Personal Information in a manner contrary to these seven privacy principles, CE and R will take reasonable steps to prevent such use or disclosure.
We reserve the right to disclose and transfer your information, including your Personal Information:
To a subsequent owner, co-owner, or operator of the Do Good Daily Platform or successor database.
In connection with a corporate merger, consolidation, the sale of substantially all of our membership interests and/or assets or other corporate change, including to any prospective purchasers.
If you choose to use our referral service to tell a friend about the Do Good Daily Platform, we may collect your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Do Good Daily Platform. We store this information only to send this one-time email and to track the success of our referral program. We do not use this information for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. Please be aware that when you refer a friend, your e-mail address may be included in the message sent to your friend.
PROCESSING OF PERSONAL INFORMATION OF CHILDREN
Section 34 of the Protection of Personal Information Act does not permit CE and R to process personal information concerning children. Thus we do not collect any information from anyone under 18 years of age. The Do Good Daily Platform, and products and services offered through it, are all directed to people who are at least 18 years old or older. If you are under the age of 18, you are not authorised to use the Do Good Daily Platform.
SECURITY
The security and confidentiality of your Personal Information are important to us. We have implemented technical, administrative, and physical security measures to protect your Personal Information from unauthorized access or disclosure and improper use.
For example, when users book services, the information they input is encrypted through SSL encryption. We do not store credit card information on our servers, and we use SSL encryption to protect your credit card information when it is transferred to our third-party payment processor. In addition, access to your Personal Information is restricted in our offices. Only employees who need the Personal Information to perform a specific job, for example, sales representatives, managers, and customer service staff are granted access to Personal Information. All employees with access to Personal Information are kept up-to-date on our security and privacy practices. After a new policy is added, these employees are notified and/or reminded about the importance we place on privacy, and what they can do to enhance protection for our users’ Personal Information.
It is important for you to protect yourself against unauthorized access to your account password and to your computer or cell phone. Be sure to log out of your account or to close your browser after you have completed your visit to the Do Good Daily Platform.
Please note that despite our reasonable efforts, no security measure is ever perfect or impenetrable, so we cannot guarantee the security of your Personal Information.
DATA SUBJECT ACCESS AND PARTICIPATION
Upon reasonable request and in accordance with applicable law, CE and R will grant users reasonable access to their Personal Information and will permit them to correct, amend or delete Personal Information that is incomplete or inaccurate.
You may contact us in order to update, correct, or delete your Personal Information. You may also update, correct, and delete some of your Personal Information through your account on the Do Good Daily Platform.
In addition, you may cancel or modify the email communications you have chosen to receive from the Do Good Daily Platform by following the instructions contained in emails from us.
RETENTION, STORAGE, ARCHIVE AND DISPOSAL
The back-ups of the databases containing your Personal Information will be deleted after, unless you request that we delete it earlier.
BREACH OF PERSONAL INFORMATION
If you have a complaint concerning CE and R’s processing of Personal Information, you should submit the complaint to CE and R will investigate and attempt to resolve such complaints in accordance to the provisions contained in the Protection of Personal Information Act.
MARKETING
When using the Do Good Daily Platform, you may be presented with opportunities to receive information or marketing offers directly from third parties. If you agree to share your Personal Information to receive this information or marketing offers, your Personal Information may be disclosed to such third parties. All the information you disclose to the third parties will be subject to the privacy policy and practices of such third parties. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review the privacy policies and practices of such third parties prior to sharing your Personal Information with them. If you later decide that you no longer want to receive communication from such a third party, you will need to contact that third party directly.
We may supplement the information we collect about you through the Do Good Daily Platform with records received from third parties in order to enhance our ability to serve you, to tailor our content to you, and to offer you information that we believe may be of interest to you. For example, websites on which we have placed advertisements, such as Google, may tell us which ads about CE and R you clicked. This is often called “conversion tracking.”
If you login to the Do Good Daily Platform through a social networking site, such as Facebook, we may collect your Facebook authentication token and account identification number and use that information to provide you with access to your account on the Do Good Daily Platform.
We will apply this Privacy Policy to any Personal Information received from third parties, unless we have disclosed otherwise.
MISCELLANEOUS
You may, at your choice, complete surveys on the Do Good Daily Platform about, for example, your level of satisfaction with the Do Good Daily Platform, your engagement with the Do Good Daily Platform, and your awareness of Do Good Daily Platform features. In some cases, we may link the information you provide in the survey with Personal Information in your CE and R account, such as your name or email address. When linked to Personal Information, your survey information becomes Personal Information too.
If you have any questions about this Privacy Policy, we’ll do our best to answer them promptly.
If we change this Privacy Policy, we will post those changes on this page and update the Privacy Policy modification date above. If we materially change this Privacy Policy in a way that affects how we use or disclose your Personal Information, we will notify you by prominently posting a notice of such changes before making them and by stating the effective date of the changes.
